CRM – WHAT IS IT?
This system helps companies to stay connected to customers. Also, it improves profitability.
A CRM solution focuses on the organisation’s relationships with people. These include customers, service users, colleagues, or suppliers. Additionally, it provides support and services throughout the contact.
ERP – WHAT IS IT?
Enterprise resource planning (ERP) is the performance of a set of business applications. For example, ERP tools are a simple process and data model, broad and operational end-to-end processes-finance, HR, distribution, manufacturing, service and the supply chain.
ERP applications automate and support the administrative and operational business processes across multiple industries. Namely, these are line of business, customer-facing, administrative and asset management.
Benefits of ERP:
The 6 Biggest Benefits of CRM
- Informational Organisation
- Enhanced Communication
- Improves Customer Service
- Automative Tasks
- Efficiency for Multiple Users
- Analytical data and Reporting
How scalable customized ERP solutions allow boosting small and medium-sized entreprises sector business?
How customised ERP solutions allow boosting small and medium-sized enterprises sector business?
ERP is a data management mechanism allowing you to observe and share data. Therefore, this is very helpful to optimise and automate basic business operations.
Even small and medium businesses can benefit from using customised ERP. Companies can modify it for market changes. There are many situations when companies from SME sector want to reduce costs. With this in mind, they develop an ERP application. This form focuses on the modernisation of the existing software.
Because of the organisational structure, the interconnections and any other issues are hard to gather and analyse. ERP is a tool helping to collect, organise and interpret data from various business transactions. For example:
- Customer relations
- Supply chain
- Human Resources
TYPES OF CRM & ERP
Real Estate CRM
Real Estate CRM is made to be in successful assistance to the company. Hence, it will help you grow your business faster. In fact, this system builds stronger customer relationships and delivers projects on time. For instance, these include modules – Sales, Relationships, Projects, Integrations.
Is made for pharmaceutical companies. In general, they use CRM for key account management, territory management, and for the support of their marketing, sales, and service processes. Besides, a comprehensive CRM database allows keeping a complete history of all customer interactions in one place.
CRM Trading software
This type of software builds personal experiences that put the customer in the centre. As a result of using it, it gives you information for integrated sales, service, and marketing CRM modules.
Web-based ERP software solution streamlines and manages student information efficiently along with automating processes for the Stakeholders. As a result, it helps students, teachers, parents and the school administrative staff to use school data in a more organized and structured manner.
Healthcare & Medical ERP
Medical ERPlargely relates to a resources-oriented software system. To clarify, it delivers and manages information in unity with products and services throughout the medical industry. However, within this general category, several subordinates, yet highly-specific categories exist.
Custom ERP & CRM
Custom ERP can increase efficiency and maintain continuous growth. Unfortunately, choosing such kind of software randomly, you risk wasting money without boosting your business.
Custom CRM provides affordable solutions for all your needs. Indeed, it uses creativity and communications. As a result of software building on advanced technology, CRM makes your business simple to manage and implement with passion.